Users’ Perspectives on Improving English Skills Through Twitter and Telegram

Abstract

The need to use English in communication places English as an important language to master, especially in this modern era of the Internet. The Internet provides a bunch of information with fast distribution and a wide networking reach. The Internet can also provide material to learn English, which can be accessed for free. The two platforms that provide this access are Twitter and Telegram. Based on this phenomenon, this research aims to dig deeply into users’ perspectives related to their experience using Twitter and Telegram to improve their English skills. The method used in this research is descriptivequalitative. The data sources were collected from open-ended structured interviews, follow-up interviews, and library research. The subjects of the interview are Twitter and Telegram users who use the application to learn English outside of their formal classroom. The analysis of the interviews was done by taking notes and recording the interview results. In addition, the interview results were interpreted and transcribed into English using formal academic language. The journal analysis was conducted by summarizing and synthesizing the sources to record the title, author, year of publication, research background, research questions, and research findings and discussion. The findings show that users have positive responses and experience using Twitter and Telegram to improve their English skills.